WHAT IS UBER? UBER is a business which connects people who need rides
With people who will pick them up using their own vehicles and take them where they want to go. In short, a virtual taxi or limo service monitored from a location in space
Which is not required to be near the area close to where connections
Between service and customer are located. All contact is made using a
Smartphone application. No money changes hands. Riders have their credit cards
Logged into the central Uber “office” and each ride is charged to their card. No
Tipping is expected or solicited, although tips can be accepted if the rider chooses to do
So. No vehicles or buildings or parking space are owned by Uber, thus there is
no major overhead to the company. The only other expenditures are the cost of those who monitor Their operation and whatever Business records are required. Drivers are paid by direct deposit to their checking accounts every Thursday. Uber assumes the position of being direct support for their drivers and takes the responsibility for handling any problems encountered by them as well. There is a 5star system for rating
Their service and Feedback is shared between Uber/their drivers. “UberX” also has
An upgraded ride it calls “Uberblack”. This is a “first class ride”, using professional
Chauffeurs, that operates on the same principle as does UberX.
What expectations does Uber make for it’s drivers? First, the vehicles they drive
Cannot be older than 2004. It must be a 4door model.The cars must be clean
both inside and out. No smoking is permitted inside the car . Vehicle maintenance must be up to date.The vehicle and the driver must look well kept. The driver must have a GPS device in the car. Drivers go online when they are available for a pickup. When their phone beeps for a call they must answer within 15seconds. The trip begins
When the driver starts the car. He/she must be timely and if deterred for some reason
In following through with a pickup must call in to report the delay so another
Car may be assigned. Dress is required to be casually appropriate. Friendly
service is expected. Drivers are all covered By liability insurance both while they are
driving and in between pickups. Drivers may sign up at no cost. They pay $10 a week for their phone Connection or 5-20% standard software license fee. The remainder of the fare belongs to the driver.
What are Uber’s expectations for the passenger? One free cancellation is per-
Mitted. The DRIVER can ALWAYS cancel the ride although he/she is not expected to
Unless an untoward event occurs. If that does happen he must notify the Uber
“Office” and the next (and nearest) car will be assigned to take his place. The
Rider is ALWAYS given information about the driver when contact for making
The ride is made . The minimum fee is $5. The driver is responsible for calculating the time/cost of The trip through his smartphone. The passenger is expected to be courteous polite should a holdup Occur.
Uber began in 2010 In San Francisco and now has outposts in 300 cities/55countries.
It has raised more than $1.5billion and is valued at $17billion, according to
The New York Times. The company plans to bring 50,000 vets/service members/ their spouses to drive for them in the nEar future. It has recently hired Joe Sullivan as it’s first Chief Security Officer. Along with all the positives it is also bringing with it much
controversy among state Legislators. In January it was cleared to operate in South Carolina until June 30th. Many questions arose concerning competition
Between standard cab/limosine services and the rules by which those companies
Are required to adhere as opposed to the lack of rules for Uber. The company
Contends that it is only a technology company that links drivers/passengers and
Should not operate under the same classification as cab companies. Although
Uber presently operates out of Charleston/Columbia/
in South Carolina, Georgia has not given the same permission. However, at the Saint Patrick’s Day parade in Savannah Bud Light and Southern Eagle beer offered free green beer and free Uber rides to the Crowd. In New Jersey Uber is presently operating and is donating $1 from Every fare to MADD.
It would appear that their signature saying:
“AVAILABLE LOCALLY/EXPANDING GLOBALLY ”
Is like the old Buten’s paint trademark: THE PAINT THAT COVERS THE WORLD .
Only it plans to do it more quickly……….